Skip to main content

Call Us: 1-800-376-3533

Smarthub Login
Pay Now
Apply for Service
2023 Petition Packet
Home


DSO Electric Cooperative Inc. | 201 Dakota Drive | Solomon, KS 67480 | PO Box 286 | 1-800-376-3533

Menu
  • About Us
    • Vision, Mission, & Core Values
    • Members Policies
    • Bylaws / Rules & Regulations
    • Cooperative History
    • Seven Cooperative Principles
    • Capital Credits
    • Rates
    • Forms
      • Auto Pay
      • Apply for Service
      • Budget Billing Plan
      • Light Outage Form
      • Prepaid Agreement
      • Request for Donation Form
    • Employment
    • Contact Us
    • Directors and Consultants
    • Annual Meeting
  • My Home
    • Why Is My Bill So High?
    • Energy Savings
      • Energy Saving Tips
    • Office and Payment Locations
    • Payment Options
    • Residential Budget Billing
    • Transfer Service
    • Smarthub Signup Instructions
  • My Business
    • Energy Saving Strategies
    • Sector Reports
    • Technology Applications
  • Outage Map
  • Products & Services
    • Co-op Connections Card
    • Air Source Heat Pumps
    • Geothermal Heat Pump
      • Heat Pump Rebates
      • Certificate of Installation
    • Water Heater Energy Efficiency Program
      • Water Heater Rebate
    • Compact Fluorescent Light
      • CFL Color
    • TESCO
      • Surge Suppression - Information Request
  • Community
    • Economic Development
    • Youth Programs
      • Youth Tour Information Request Form
    • Kansas Country Living
    • DS0 Scholarship Program
  • Renewables
    • BioMass
    • Geothermal Energy
    • Hydrogen
    • Hydropower
    • Solar Energy
    • Wind Energy
  • Safety
    • Education
    • Phone Scams
    • Safety
      • Electric Shock Safety
      • Energy Theft
      • Flood Safety
      • Generator Safety
      • Holiday Lighting Safety
      • Inside Safety
      • Outdoor Safety
      • Hot Weather Safety
  • 4KW Solar
  • Capital Credits
  • Contact Us

Phone Scams

You are here

  1. Safety
  2. Phone Scams

 

Known Scams

Known scams that have targeted our members can be found below. These descriptions can help you understand how criminals target utility customers.

We encourage you to help make friends and family aware of risks and common scams, and revisit this site periodically to check for updates on emerging scam activity.  

Members who suspect they are being scammed should report the crime to DSO and to local authorities.

Power Shut Off Scams

Caller demands immediate payment.

In this widespread scam, which frequently targets small businesses, a telephone caller poses as an electric utility company employee. The caller threatens to shut off the power unless an immediate payment is made. In many cases, the member is told to use a pre-paid credit card, such as a Green Dot/Money Pak card, or a money transfer service like Money Gram or Western Union.

The Facts:

  • If your account is past due, you will receive a written notice of your account status, with instructions on how to avoid disconnection of service.
  • DSO may notify, as a courtesy, members by telephone at least 24 hours before they are to be disconnected. This is done by electronic notification equipment to the member's telephone number on file.

What should you do?

  • If you receive a suspicious call, hang up immediately.
  • Be aware that scammers often use Caller ID spoofing software to misrepresent the source of a phone call, or provide you with a fake verification phone number. These call-back numbers may even include replicas of company greeting and hold messaging. If you would like to verify your account status, always call our Member Service department using 1-800-376-3533 or log in to your account on our website.

News & Updates

Thursday | December 1, 2022

Improving Your Position

Improving Your Position Ken Hedberg, President of DSO Board of Directors Seasons greeting to my fellow member-owners of DSO. As we are now in the m...
more
Tuesday | August 2, 2022

PROPER LOAD MANAGEMENT BENEFITS EVERYONE

PROPER LOAD MANAGEMENT BENEFITS EVERYONE By: Derrick Rutherford Most are familiar with the kilowatt-hour (kWh) entry on your monthly electric stat...
more
Thursday | June 30, 2022

On the Line

On the Line by Michael Olberding Earlier this year, I wrote an article about drought and high wind. I hope that is all behind us now. With summer thu...
more
Tuesday | May 17, 2022

Interruptible Residential Rate

Sign up for the New Interruptible Residential Rate As summer approaches, DSO is getting more sign-ups for the interruptible residential rate. When t...
more

Pagination

  • Currently on page   1
  • Page   2
  • Page   3
  • Next page››
  • Last pageLast »
Back to Top

Quick Links

  • Contact Us
  • News
  • DSO Events
  • Login
Tweets by DSOElectricCoop

Click here to Vote

ccc-1_0.png

Touchstone.PNG

PoweringUp3_0.png

Office Hours: Monday - Friday 8:00 a.m. - 4:30 p.m.

DSO Electric Cooperative, Inc. All Rights Reserved.

Touchstone Energy® Cooperatives is a national network of electric cooperatives across 46 states that provides resources and leverages partnerships to help member cooperatives and their employees better engage and serve their members. By working together, Touchstone Energy cooperatives stand as a source of power and information to their 32 million member-owners every day.

©2023 DSO Electric Cooperative. All Rights Reserved.

  • About Us
    • Vision, Mission, & Core Values
    • Members Policies
    • Bylaws / Rules & Regulations
    • Cooperative History
    • Seven Cooperative Principles
    • Capital Credits
    • Rates
    • Forms
      • Auto Pay
      • Apply for Service
      • Budget Billing Plan
      • Light Outage Form
      • Prepaid Agreement
      • Request for Donation Form
    • Employment
    • Contact Us
    • Directors and Consultants
    • Annual Meeting
  • My Home
    • Why Is My Bill So High?
    • Energy Savings
      • Energy Saving Tips
    • Office and Payment Locations
    • Payment Options
    • Residential Budget Billing
    • Transfer Service
    • Smarthub Signup Instructions
  • My Business
    • Energy Saving Strategies
    • Sector Reports
    • Technology Applications
  • Outage Map
  • Products & Services
    • Co-op Connections Card
    • Air Source Heat Pumps
    • Geothermal Heat Pump
      • Heat Pump Rebates
      • Certificate of Installation
    • Water Heater Energy Efficiency Program
      • Water Heater Rebate
    • Compact Fluorescent Light
      • CFL Color
    • TESCO
      • Surge Suppression - Information Request
  • Community
    • Economic Development
    • Youth Programs
      • Youth Tour Information Request Form
    • Kansas Country Living
    • DS0 Scholarship Program
  • Renewables
    • BioMass
    • Geothermal Energy
    • Hydrogen
    • Hydropower
    • Solar Energy
    • Wind Energy
  • Safety
    • Education
    • Phone Scams
    • Safety
      • Electric Shock Safety
      • Energy Theft
      • Flood Safety
      • Generator Safety
      • Holiday Lighting Safety
      • Inside Safety
      • Outdoor Safety
      • Hot Weather Safety
  • 4KW Solar
  • Capital Credits
  • Contact Us